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Frequently Asked Questions ( FAQ ) | LoveProm
How do I know what size will fit me?
Do your dresses run true to size?
Where can I find the size chart?
Does each brand have a specific size chart?
What do I do if I'm between sizes?
What do you recommend for my body type?
Do you have a store?
What kind of dresses do you have?
How can I find the perfect dress?
Can you change the design of a dress?
How can I tell if a dress is available?
Do you offer Low Price Guarantee?
Placing an Order
How does My Cart work?
How can I place an order?
Can I review before placing an order?
Can I place an order over the phone?
When should I place my order?
Can I check out as a Guest?
About Payment & Coupons
What are my Payment options?
Do you have any coupons?
How do coupons work?
What do I do if my payment won’t go through?
What if my billing address is different from my shipping address?
What if I don't receive my coupons?
After the Order is Placed
Can I change or add/remove items to/from my order?
Can I cancel my order?
How can I check my order status?
How long does it take to get my dress?
How does My Favorites work?
Where do you ship from and to?
What are the shipping options?
What is the Due to Ship date?
What if I want my order sooner?
Can I change my shipping address?
Can I track my order after it’s shipped out?
After Receiving the Dress
What should I do when I receive my order?
How should I wash my dress?
Can I return my dress?
Can I exchange my dress?
What happens if something is wrong with my dress?
Tech Support Stuff
What are your working hours?
What do I do if I forgot my password?
How can I change my password/email login?
How do I unsubscribe from your emails?
How do I delete my account?
How can I check my transactions history?