Placing an Order
  • How does My Cart work?

    Once you have found the dress of your dream, you can click Add to Cart to place that item in your cart and start your ordering process. You can access your cart at any time by clicking on the cart icon on the top right corner of the page, even without been logged in your account! In this page you can review your selection, the merchandise sub-total as well as the due to ship date, but please note that items in your cart are not reserved and can sell out. If everything looks good proceed to checkout by clicking Checkout to finalize your order or go back by clicking on Continue Shopping to find something more to love.

  • How can I place an order?

    Shopping online is fun and ordering from us is easy! Sign up to create your account and begin browsing by length, size, color, style and much more! When you find the dress that is destined to be yours, just add it to your cart and after reviewing the item information proceed to Secure Checkout to place an order online.

  • Can I review before placing an order?

    Absolutely yes! After you start the checkout process, you can review your order in the Review page immediately before submitting your order. On this page, you can double check the style, size, color and quantity of the item in your Cart, as well as the shipping address and payment method information. The Summary on the right side of the page will also show you the total cost of the purchase you are about to make. 

    After you agree to our Terms of Use and click on Place My Order, you order is placed and will be confirmed as soon as we receive the payment. After that, you can review your order details and status at any time in Order History under your account. Simple as that!

  • Can I place an order over the phone?

    Unfortunately, no. In order to keep your payment information safe, we do not accept any orders over the phone or through chat. Please place your order online using your LoveProm account.

  • When should I place my order?

    Okay, you might be able to bust out a 5 page essay at the last minute for your Biology class (though we don’t recommend it lol), but you’ll want to make sure you order your dress ahead of time so you’re ready for the big night! Turnaround time can change and vary greatly from dress to dress depending on the current availability. We suggest going to the dress page, select the color-and-size you want, and check the due-to-ship date for that specific dress to see if that time frame works for you!

  • Can I check out as a Guest?

    Nah ah. You’ll need to sign up and create a account to proceed to checkout and place an order with us. It’s quick and painless -we promise- not to mention the only way to check out on our website. Thank you for your understanding, Gorgeous! ❤